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Sun Hat Sizing and Adjustments
Ensuring your hat fits perfectly is essential for comfort and style. Here’s how to measure your head and adjust your Urbansupply hat for an optimal fit.
How to Measure Your Head

1. Prepare a Measuring Tool: Use a soft tape measure, ribbon, or string.
2. Position the Tape: Place it around your head, just above your ears and mid-forehead, where the hat will sit.
3. Measure: Hold the tape snugly but not too tight, ensuring comfort.
4. Note the Measurement: Mark where the tape overlaps and record the length in centimetres.
Understanding Our Hat Sizes
Urbansupply offers a range of sizes to accommodate various head circumferences:
- Kids: 52 cm & 55 cm
- Small (S): 57 cm
- Medium (M): 61 cm
- Large (L): 63 cm
If your measurement falls between sizes, we recommend choosing the larger size for comfort.
Adjusting Your Hat for the Perfect Fit
Many Urban Supply hats feature internal adjustment mechanisms:
- Internal Drawstring: Located inside the hat’s crown, this allows you to tighten the fit by pulling and tying the string.
- Velcro Adjuster: Some hats have a Velcro strap inside the brim; adjust it to loosen or tighten as needed.
- Adjustable Elastic hat clip: You can tighten the elastic by pulling the elastic towards you and closing the plastic clasp.

Additional Tips
- Chinstraps: For windy conditions or active use, hats with chinstraps provide extra security.
- Care Instructions: Always refer to the care label inside your hat for specific cleaning and maintenance guidelines.
By following these steps, you can ensure your Urban Supply hat fits comfortably and stays secure, enhancing both its functionality and your style.
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Hey There!
Meet the Durban II – your ultimate sun-smart companion, now with a fresh upgrade. Designed for those who value a blend of style and functionality, this unisex sun hat keeps things light, timeless, and effortlessly cool. Whether you are enjoying a day in the sun, exploring a new trail, or taking a relaxed stroll down the promenade, it is built for every adventure.
The Durban II is fully crushable and travel-friendly, making it the perfect addition to your suitcase. It is engineered to be shape-retaining and reliable, ensuring you look great while staying protected. Inspired by the effortless spirit of the city it’s named after, this hat is a must-have for everyday wear.
- Crown: 11 cm
- Brim: 7.5 cm
- Adjustable Strap
- Hand Washable & Spot Clean
- Packable & Travel-Friendly
- Shape Retaining
- UPF50+ Certified
- CANSA Endorsed
Order Processing: Orders are dispatched within 3–5 business days (Monday to Friday, excluding UK bank holidays).
- UK Delivery: 1–3 business days via DPD once dispatched.
- EU Shipping (IOSS Registered):Orders under €150: VAT is included at checkout—no hidden import fees on delivery.Orders over €150: Import VAT and duties are handled by the customer upon arrival.Delivery time: 5–14 business days.
- International Shipping: We ship worldwide via trackable services. Delivery takes 7–21 business days depending on your location. Local customs duties/taxes apply.
- Tracking: You will receive a tracking link via email as soon as your order leaves our warehouse.
Need more details? Read our Full Shipping Policy for information on customs, order changes, and lost shipments.
30-Day Policy: We offer an extended 30-day return or exchange window from the date your order is delivered.
- Condition: Items must be unused, unaltered, and in their original packaging with proof of purchase. (Custom orders and gift cards are excluded).
- Faulty or Damaged Items: If your item arrives damaged or faulty, contact us within 30 days. We will cover the return shipping and arrange a free replacement, repair, or full refund.
- Exchanges & Changed Mind: Ordered the wrong size? It happens! You can return it for an exchange within 30 days. Please note that for change-of-mind returns or size swaps, return postage is covered by the customer, and a 5% restocking fee applies.
- Refund Processing: Once we receive and inspect your item, we will notify you within 5 working days. Approved refunds are credited back to your original payment method within 5–10 working days.
Need to log a return? Email us at orders@urbansupply.uk for step-by-step instructions, or read our Full Returns Policy for complete details.
